Refund Policy for Nostals Digital

Effective Date: May 15, 2026

Welcome to Nostals Digital. We sell digital products and downloadable content online. Please read this Refund Policy carefully before making a purchase.

1. Digital Product Nature

All products sold by Nostals Digital are digital products, including but not limited to downloadable files, templates, software, graphics, courses, guides, and other digital content.

Because digital products are delivered instantly and cannot be “returned” in the traditional sense, all sales are generally considered final.

2. Refund Eligibility

Refunds may be granted only under the following circumstances:

  • You were charged multiple times for the same product.
  • The product was not delivered successfully.
  • The file is corrupted or inaccessible and our support team cannot resolve the issue.
  • You accidentally purchased the same item more than once.

Refund requests must be submitted within 7 days of the original purchase date.

3. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase
  • Lack of usage or dissatisfaction without a technical issue
  • Failure to read the product description before purchase
  • Incompatibility with third-party software or platforms not specified in the product requirements
  • Downloaded or accessed products that are functioning as described

4. How to Request a Refund

To request a refund, please contact our support team with the following details:

  • Your full name
  • Order number or proof of purchase
  • Description of the issue

Contact Email: nostaldigital121@gmail.com

Our team will review your request and respond within 3–5 business days.

5. Chargebacks

If you experience an issue with your purchase, we encourage you to contact us before initiating a chargeback or payment dispute. Filing fraudulent chargebacks may result in suspension of access to our products and services.

6. Product Access

Nostals Digital reserves the right to revoke access to digital products if abuse, unauthorized sharing, or violation of our terms is detected.

7. Policy Updates

We may update or modify this Refund Policy at any time without prior notice. Changes become effective immediately upon posting on our website.

8. Contact Information

If you have any questions regarding this Refund Policy, please contact:

Nostals Digital
Email: nostaldigital121@gmail.com